Category Archives: SharePoint Online

Why am I unable to subscribe guests to alerts in SharePoint?

A client ran into a seemingly odd issue within SharePoint Online recently.  The user was an Owner of the Microsoft Team and wanted to setup alerts on a specific folder within one of the Channels within that team. Being a “SharePoint savvy” user they knew they could setup the alerts for their users via the SharePoint Site Collection used to store the Teams files, however when they attempted to setup alerts for a few of their guest users, they were unable to do so. Fortunately, we have access to this client’s Azure AD Administration which made this was a very quick issue investigation.  

A quick glance at the permissions on the SharePoint site showed that the guest users in question did have the appropriate permissions assigned to access the folder, which ruled that out quickly, and was essentially the “aha” moment on our end.  The client was certain the issue was related to guests not being able to utilize the alert functionality however we knew that was not the problem, as other guests in their tenant had subscribed to alerts and we see it done frequently.  We threw that red herring to the side and jumped right into Azure AD Administration to confirm our suspicions. 

As expected, the guest users the client was unable to setup for alerts in SharePoint had not accepted their initial invite and never logged into the client’s Microsoft 365 environment.  SharePoint knew who they were because they were granted access, but because they never logged into the tenant the details about those guests were never “confirmed” by the system. This meant that there was no way to setup the SharePoint Alerts for them until they accepted the invitation and logged into the client’s site which is the expected requirement, at least from a technical standpoint.  

Ultimately, this is likely a “one-off” scenario, but it emphasizes one of many potential issues with guest access scenarios in Microsoft 365.  Thankfully, the user reached out when they did as they were investigating workarounds with Power Automate Flow.  A quick email to the guests to accept their invite versus creating unnecessary Flows was a definitive win for everyone involved😉.

By: Duane Odum and Mitchell Nader

What’s New in Microsoft 365 (November 2020)

As usual, we are still seeing a flood of new features and other announcements as a result of Microsoft’s Ignite Conference. We have done our best to curate a handful of the most interesting or impactful ones. Before we dig in, just another reminder that SharePoint 2010 workflows are no longer functioning as of November 1, 2020 AND Teams will no longer be supporting IE 11 after November 30, 2020.

This month we have a few new things happening in Teams: virtual break out rooms, transfer meetings between devices, and meeting recordings now saving to OneDrive and SharePoint; a couple SharePoint announcements: new required properties for SharePoint pages and personal search query history; and one tidbit for Forms: choose specific users/groups to respond to forms.

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Microsoft Lists: What’s All The Hype About?

Honestly, I can’t really tell you, because although Microsoft claimed that Lists would be available in targeted release in late July, we still have yet to see it in our tenant. Let me step back a minute in case you haven’t seen all the marketing that Microsoft has been doing to push Microsoft Lists. Some of you may be saying what is Microsoft Lists?

According to Microsoft, “Lists is a Microsoft 365 app that helps you track information and organize your work. Lists are simple, smart, and flexible, so you can stay on top of what matters most to your team. Track issues, assets, routines, contacts, inventory and more using customizable views and smart rules and alerts to keep everyone in sync. With ready-made templates, you can quickly start lists online, on our new mobile app, and directly from within Microsoft Teams. And because it is part of Microsoft 365, you can rely on enterprise-grade security and compliance.”

The truth is Lists is the same old SharePoint lists re-branded with some new added features like templates that have “pretty” user interfaces. Don’t get me wrong, the new features seem like they will be helpful and will definitely enhance the user experience. I’m just annoyed that they are making it sound like they created this whole new thing  just to attract new business.

While we are talking about being annoyed – let’s talk about how Microsoft has been out in the public talking up Lists like crazy, but they have been pretty tight lipped in the Message Center. In fact, there was only one message back in early July, and it wasn’t the hyped up story that they are selling out in the world. With as hard as they are pushing it out in the wild, you would think there would have been much more communication about it in the Message Center. Silly me for thinking logically.

Long story short, if you are interested in learning more about Microsoft Lists, don’t ask us. We don’t know anything more than you can learn online. See the links below for what Microsoft has to say.

Announcing Microsoft Lists

A first Look at Microsoft Lists

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